Spare Part Request

If you’re looking for a spare part and can’t find it on our site, we might be able to track it down and order it in for you. Since we work with a vast array of suppliers and brands, we’re able to get hold of parts for both old and new gear. So even if your warranty has long since expired, you might still be able to fix any problems yourself and keep your gear in good working order.

To make a spare part request, simply fill in the form below and we’ll get right on it for you.

How Does it Work?

Requesting a spare part won't cost you anything and is 100% obligation-free. The moment you submit the form, we’ll contact our suppliers, and as soon as we have an answer, we’ll be in touch to let you know if the part is available, how long it might take to get hold of it, and of course, the price. If you’re happy with everything, just let us know and we’ll place the order for you.

Please note that any replacement parts priced under £50 will include an additional handling and postage fee of £7.50. Any parts priced over £50 will be delivered free of charge.

Further notes:

• If you're looking for information about your warranty, please see our Warranty Page. This form is not intended for questions about the terms of your warranty.
• If you're not looking for spare parts, but you want an extra-special item that you can't find in our range, then you can request a special order using our Product Request Form.

Terms & Conditions

• As soon as you've agreed to the price and paid for the spare part, unfortunately, the order can no longer be cancelled.

• Our returns policy does not apply to specially ordered spare parts.